Terms & Conditions

The photos represent the thematic style of the floral arrangement.
Flowers & plants are products of nature and hence the sizes, shapes, colors and availability may vary.
When certain floral products become unavailable, our designer may make appropriate substitutions of equal or higher value while maintaining the aesthetic style of the arrangement.

Fleurbygerry endeavors to deliver all orders at customers' requested date and timeslot. However, there may be unforeseen circumstances where we are unable to deliver within the requested time slot. We will be in touch with you to reschedule another delivery date to your convenience.
We will not be liable if the order is delayed or cannot be delivered due to the following circumstances:
Incorrect delivery address and contact details provided by you.
At the point of delivery, the recipient is not present at the delivery address provided by you, and no other is available to collect the goods on the recipient's behalf.
Delivery was rejected at the point of delivery.
If the recipient is not present to receive the product and is uncontactable via mobile, our customer service will inform the customer. The customer may choose to leave the item at the door or pay an additional $15 to redelivery. If both the recipient and the buyer are uncontactable via mobile, we will bring the product back and arrange for re-delivery at an additional charged of $15.00.
If there is any quality issue with the flowers, please whatsApp us at 6597960960 with your order details of the flowers within 24hrs.

In the event of any mishap or unsatisfactory delivery of the purchased products, Fleurby gerry's liability shall be limited to the price paid by the customer. Fleurbygerry shall not be liable for all compensation including but not limited to direct, indirect, consequential and/or incidental loss of profits, contracts, and revenues.